The government allows high streets to reopen in a phased and gradual manner. In order to help residents, businesses, and families to remain safe certain measurements and temporary changes are taking place in our town centre.

Last Updated: 23 September 2020


Pavements and floor stickers will help you socially distance from others. For the one way system that’s in operation, follow the green stickers to walk to the upper High Street and Parade, follow the pink stickers to head to intu and the Lower High Street.

Town Centre Layout

Most shops now have an entrance queue and a one way system for getting around once you are inside. As you move from place to place please use the hand sanitisers you see at cashpoints and entrances

Confidence Mark

Shops and businesses have all been offered tailored support from the council’s Environmental Health team to make sure they are doing what is needed to keep their staff and customers safe.  People should look out for the Watford ‘confidence mark’ which shows a business has taken steps to follow guidance and are prioritising people’s safety.


The centre has introduced its own safety measures, including managing the number of visitors inside the centre and putting controls in place at the entrance and exit points at Queens Road. From Friday 24 July face coverings become mandatory in the shopping centre to help prevent the spread of coronavirus.


Stewards are also on hand to manage queues and providing advice and support to visitors – they will be keeping a particular eye out for any visitors who might need a bit of extra help.


Road Closures

To prepare for a safe, phased re-opening of Watford town centre, Hertfordshire County Council has closed access to the High Street from Water Lane (by the blue pyramid). This means there will be no access to the lower part of the High Street through to Kings Street for vehicles except for buses, delivery vehicles, taxis and blue badge holders.


On-street parking restrictions

Parking on this section of the High Street is also suspended; blue badge holders should use Kings or Gade car park where they are guaranteed disabled parking spaces. The restrictions will be in place during the usual shopping hours.


Sanitising units

Watford BID has provided five hand sanitising units throughout the town centre.


Beryl Bikes

We have over 70 preferred parking locations at Beryl Bays across the borough. Please wash your hands before and after riding a Beryl Bike and wear gloves. If you can’t wash your hands immediately before riding, you can use an alcohol-based sanitiser.


Face Coverings

From this Friday (24 July), when out shopping in Watford and beyond, residents are reminded that they must wear a face covering to help prevent the spread of coronavirus.

From Thursday 24 September measures including the following will be introduced:

  • pubs, bars and restaurants must operate table-service only, except for takeaways;
  • hospitality venues must close at 10pm (which means closing, not last orders). The same will apply to takeaways, although deliveries can continue;
  • the requirement to wear face coverings will be extended to include retail staff and staff and customers in indoor hospitality, except when seated at a table to eat or drink; and
  • covid-secure guidelines will become legal obligations in retail, leisure, tourism and other sectors.

These new measures will be enforced by tighter penalties. Guidance on the additional measures will be made available on

Find the Coronavirus latest information & advice HERE.

You can also visit Watford council’s website for more info.

Sign up to our newsletter